Moreover, if the same issue occurred in external network, please ask your admin use the office 365 admin account to connect to office 365 Exchange Online Powershell, and then run the cmdlet

After that please check if the same issue persists. Of your organization( for example your own computer at home) at your convenience. * We are happy and always here to help you, and share the Microsoft 365 for business online information with you.Īs you said some of other users in your organization have the same issue now, to isolate if this issue is related to your organization network environment, please use your office 365 account to sign into another computer which is not using the network * Beware of scammers posting fake support numbers here.

Please provide your office 365 account ( No password) which has problems signing into OWA to me.

If other people in your organization have the same issue when sign into OWA as you?.

Please provide the full details error message after you clicked the outlook icon in the browser.

If the issue persists when you sign into the outlook web app (OWA), I’d like to collect some more information for further investigation: (įor protecting your privacy, please provide the information below to me in the Private Message (PM) )

Possible, please change another network environment and see if the current issue disappears. In this case, to isolate if this issue is related to the cache of your browser, if convenient please change to other browsers or open your browser in InPrivate Mode and check if it can make any difference. Into the office 365 portal ( ) and clicked the outlook in the opened window, then you can’t sign in and got an error message. Form your primary thread, my understanding is that when you sign Let’s focus on the issue in the Outlook Web App first. Please contact Microsoft Office 365 Support.īased on your description, your office 365 account has issue with OWA, Outlook client and Mobile App. We're sorry we couldn't help you because of a service issue(Service Status=Unauthorized).

We ran the Microsoft Support and Recovery Assistant for Office 365 and it returns the following error. We tried the suggestions for other posts by changing the DNS server name, but still no resolution. X-Auth-Error OpenIdConnect .AccountTerminationException After some some time, it throws the following error. This issue is happening in all clients(Mobile,Outlook 2016, OWA).Īfter successfully login to O365, applications gets disconnect and continuously goes into loop trying to reconnect. We are having issues with Office 365 getting disconnected and not able to connect.

Contact number for microsoft office 365